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Thread: Fault with Engine Control System

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    Fault with Engine Control System

    So....58 miles on the odometer and I get my first issue - "Fault with Engine Control System". I have a feeling this is related to me only getting 10-12mpg according to the computer so at least that is good news!

    I have a call in to the dealership to see when I can bring it. I am hoping this doesn't snowball into a million issues with the electronics.


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    Re: Fault with Engine Control System

    Quote Originally Posted by akmenace22 View Post
    So....58 miles on the odometer and I get my first issue - "Fault with Engine Control System". I have a feeling this is related to me only getting 10-12mpg according to the computer so at least that is good news!

    I have a call in to the dealership to see when I can bring it. I am hoping this doesn't snowball into a million issues with the electronics.
    Shouldn't. The car is brand new and the engine controller (if that is what proves to be bad or at fault) if it fails almost always fails very early. This is why the car has a new car warranty to take care of things like this.

    Just to be prepared my advice is to learn what you can about car lemon laws in your state and start right now building a case just in case.

    I don't think your car is a lemon but you won't know for sure until later and later is too late for you to have a case built up.

    One of the things that is very important is to have a paper trail of what you brought the car in for, when, its mileage, and what was found, or not found, and what was done or not done. Be sure your complaint is noted on the work order and you get a copy of this for your records. Get a copy of the repair invoice or paperwork too, even though under warranty there'll be no charge.

    Be sure your initial complaint is noted on this and what was done to the car noted as well.

    Also, arrange to test drive the car some around the dealer's area to as best you can confirm the car is working correctly. IOWs, arrange to give the car a shakedown test drive before you zoom off towards home with the car.

    You have much more leverage if you spot the same problem (or another problem) bringing the car right back rather than taking it home and bringing it back again a day or a week later.

    Make sure if you have to bring the car right back a new round of paper work is done.
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    Re: Fault with Engine Control System

    Thanks Rockster. I will start compiling all the information related to the issue.

    Update since my last post - took the car in, they pulled the error codes and cleared them. Claimed it was something related to the fuel cap so they sent me on my way. Two days later (today) - I start up the car and the same error appears. Call the dealer - they try to schedule me for next week but I insisted I bring the car in today and they give me a loaner. No way I am driving around a brand new car with an engine fault and damaging anything.

    Just got a call - they ran a smoke test on the fuel lines (I think?) and couldn't find anything wrong. So now they are ordering a special vacuum pump from Germany which won't get here until mid-next week. They claim that this is the direction Porsche advises for the type of error code that is being kicked out. I'm not so certain they have any clue what the problem is at this point.

    I will not be a happy camper if this sits unresolved for weeks.
    Last edited by akmenace22; 03-29-2013 at 02:44 PM.

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    Re: Fault with Engine Control System

    Having this happen on a brand new car really sucks, but at least they are being very proactive about trying to diagnose and fix the problem. Be sure to document everything just in case...
    Delivered 6/4/13: 2013 Boxster S, 6MT, racing yellow/black, full leather, premium package, adaptive sport seats, PASM, PTV, Bose, a few other goodies
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    Re: Fault with Engine Control System

    Quote Originally Posted by akmenace22 View Post
    Thanks Rockster. I will start compiling all the information related to the issue.

    Update since my last post - took the car in, they pulled the error codes and cleared them. Claimed it was something related to the fuel cap so they sent me on my way. Two days later (today) - I start up the car and the same error appears. Call the dealer - they try to schedule me for next week but I insisted I bring the car in today and they give me a loaner. No way I am driving around a brand new car with an engine fault and damaging anything.

    Just got a call - they ran a smoke test on the fuel lines (I think?) and couldn't find anything wrong. So now they are ordering a special vacuum pump from Germany which won't get here until mid-next week. They claim that this is the direction Porsche advises for the type of error code that is being kicked out. I'm not so certain they have any clue what the problem is at this point.

    I will not be a happy camper if this sits unresolved for weeks.
    Ugh! Sorry to hear such news.

    What is your build - Base or S?

    Agree with Rockster - get and keep paper organized with your notes therein or other wise and with dates of such at a minimum. Such every time you enter the service shop. IMHO a loaner is a must - car in their lot shows you mean business - aka keep it and fix it.

    Last edited by Lime-Gold; 03-29-2013 at 03:09 PM.
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    Re: Fault with Engine Control System

    I just hope they identify and resolve the issue quickly. It has done a good job of putting a damper on the whole Porsche experience.

    Here is what the NC lemon law states (just in case):
    • The problem occurs in some part of the vehicle that is covered by the manufacturer's warranty and you are within the warranty period. It does not need to be something that keeps you from being able to drive the car. For example, faulty air conditioning or peeling paint could be considered defects under the Lemon Law.
    • You tell the manufacturer about the problem in writing and give them a reasonable period, but not more than 15 days, to fix it.
    • The manufacturer makes “a reasonable number of attempts” to fix the vehicle. This means that the car has been repaired for the same problem four or more times, or that it has been out of service a cumulative total of 20 or more business days during a 12 month period of the warranty.
    • The manufacturers’ efforts to fix the lemon fail. Under the law, they must either replace your car or buy it back. You get to decide between a comparable new car and a refund.
    Does this mean I need to write a letter to Porsche about the issue? At what point is it a good time to write to Porsche about the issue? It seems the dealer should be given sufficient time to resolve the issue - no? I wonder what compensation the dealer will offer me for my troubles, if anything??

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    Re: Fault with Engine Control System

    So I had my fair share of issues with my 981 S, my first Porsche, including engine faults, turned out the engine faults were due to A bad Catalytic converter and bad O2 Sensor. Will be interesting to see if yours is similar. Porsche treated me very well and I got Porsche NA involved after my 4th trip to the dealer. They were great to deal with understood my frustration and made sure everything was taken care of and I was in the loop on all the activities with my car. Then once was all said and done they sent me a nice voucher for services, parts, apparel, down payment, anything at the dealer basically. And my dealer was always treated me like gold to make sure I was taken care of from their side.

    Good luck and keep us posted.

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    Re: Fault with Engine Control System

    My car was at my dealer last week getting the roll bars painted. The dealer gave me a new Boxster base car to drive. After the second day I got the exact same error code and called the dealer. They said to bring it back and get another loaner. Before taking it back I tried checking the gas cap to see if it was on properly. It was and the light was.stil on. They never told me what caused the problem. I'll ask nnext time I'm in.
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    Re: Fault with Engine Control System

    Quote Originally Posted by akmenace22 View Post
    Thanks Rockster. I will start compiling all the information related to the issue.

    Update since my last post - took the car in, they pulled the error codes and cleared them. Claimed it was something related to the fuel cap so they sent me on my way. Two days later (today) - I start up the car and the same error appears. Call the dealer - they try to schedule me for next week but I insisted I bring the car in today and they give me a loaner. No way I am driving around a brand new car with an engine fault and damaging anything.

    Just got a call - they ran a smoke test on the fuel lines (I think?) and couldn't find anything wrong. So now they are ordering a special vacuum pump from Germany which won't get here until mid-next week. They claim that this is the direction Porsche advises for the type of error code that is being kicked out. I'm not so certain they have any clue what the problem is at this point.

    I will not be a happy camper if this sits unresolved for weeks.
    No clue does not mean the dealer is clueless.

    This is problem could be the first problem of this type this dealer has encountered, probably is, and the dealer is learning on the fly. In fact it could so new the factory is in a learning mode as well.

    But the dealer did the right thing by getting the factory involved and the test pump is coming from Germany with which the dealer and its techs will diagnose what's going on.

    Again, relax. Gather paperwork for a lemon car case but based on what you posted I do not think you are going to need it.

    I do suspect you will be without the car for a bit.

    When a leaking seal was found in my Turbo's 6-speed it took nearly a week to get the factory to come up with a response -- it was decided to replace the tranny -- and then another week or more to get a new one shipped over here from Germany. The dealer apologized to me more than once as I waited but I realized it was out of the dealer's hands and remained patient. Of course the tranny eventually came in and was installed and things have been peachy ever since.

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    Re: Fault with Engine Control System

    Quote Originally Posted by akmenace22 View Post
    So....58 miles on the odometer and I get my first issue - "Fault with Engine Control System". I have a feeling this is related to me only getting 10-12mpg according to the computer so at least that is good news!

    I have a call in to the dealership to see when I can bring it. I am hoping this doesn't snowball into a million issues with the electronics.
    Wow! I just had this happen to me in a Boxster I was test driving and it had the exact same mileage on it!

    More here: http://www.planet-9.com/981-chat/816...est-drive.html

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    Re: Fault with Engine Control System

    Quote Originally Posted by twitte View Post
    My car was at my dealer last week getting the roll bars painted. The dealer gave me a new Boxster base car to drive. After the second day I got the exact same error code and called the dealer. They said to bring it back and get another loaner. Before taking it back I tried checking the gas cap to see if it was on properly. It was and the light was.stil on. They never told me what caused the problem. I'll ask nnext time I'm in.
    Ouch! You, too?!
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    Re: Fault with Engine Control System

    Yeow, hope this gets fully remedied ASAP!!
    Blessed with a sexy, very well spec'd 2014 981 Boxster S [Agate Grey, 6MT, PASM, PTV, SC, LDP, 19" Cayman S Wheels, Full Leather (black), Sport Design Wheel, White Instrument Dials, Burmester (not Burmeister), Premium Pkg, Smoking Pkg, Embossed Head Rests, Ventilated Seats, Custom Gas Cap yada] ... and disabled that f-ing 'beep' 'beep' racket.

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    Re: Fault with Engine Control System

    Updated #2

    I received a call from the dealership today and they gave me good news - the car was ready for me to come pick up!

    Apparently the first service guy I spoke to, wasn't completely accurate with the information he provided. They did run a smoke test on the tank and vent system and found no issues. However, they weren't ordering a vacuum pump from Germany. PTEC advised that the NVLD valve should be replaced.

    Apparently (and don't quote me on this), the NVLD valve is a solar powered low pressure valve. They claim it is designed to bleed off pressure from the gas pressure system. I guess Porsche has received several similar issues and this is the remedy. We will see over the next few days if this was really the culprit....
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    Re: Fault with Engine Control System

    Please keep us updated on your progress...There are several of us who either have just taken delivery or are about to..Thanks in advance for the post..

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    Re: Fault with Engine Control System

    Andddddd the fault code is back 5 days later. The replacement of NVLD valve did not fix the issue. I have a call in to the dealership waiting for them to return my call. This will be the 3rd time the car has been in the shop in two weeks.

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    Re: Fault with Engine Control System

    Man that sucks, sure hope they do right by you.

    Is there a common denominator with these fkd up cars ............. like Osnabrueck??
    Blessed with a sexy, very well spec'd 2014 981 Boxster S [Agate Grey, 6MT, PASM, PTV, SC, LDP, 19" Cayman S Wheels, Full Leather (black), Sport Design Wheel, White Instrument Dials, Burmester (not Burmeister), Premium Pkg, Smoking Pkg, Embossed Head Rests, Ventilated Seats, Custom Gas Cap yada] ... and disabled that f-ing 'beep' 'beep' racket.

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    Re: Fault with Engine Control System

    Where was the car assembled stutt,, or Osn..

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    Re: Fault with Engine Control System

    Quote Originally Posted by sal2415 View Post
    Where was the car assembled stutt,, or Osn..
    It was assembled in Stuttgart.

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    Re: Fault with Engine Control System

    Quote Originally Posted by akmenace22 View Post
    I have a feeling this is related to me only getting 10-12mpg according to the computer so at least that is good news!
    Let's go back to this. Are you saying that you are only getting 10-12 mpg in normal street driving? Is that really the case, or is the computer reporting wrong fuel-economy figures?

    Because either way that's got to point to a problem, if not this particular problem.

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    Re: Fault with Engine Control System

    I will check what I average tomorrow but initially computer was telling me I was getting 12-14 mpg in normal city driving.

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