So I have had my car for about 3 years now (nov.2005). I had the 2 year 20,000mile service even though I have 13,000miles on the car. OK here is the list of my problems with the car...
1. passenger side window goes halfway up then down automatically.
2. fuel door doesn't lock.
3. horn blew out.
4. one of my o2 sensors are bad.
5. e brake loose.
6. brake pedal feels spongy/soft.
7. steering wheel vibrates -3 sets of wheels, all balanced-road force.
8. car difficult to start-seems battery is loosing charge- climate controlled garage, trickle charger.
took it to
Porsche of Arlington, they gave me a 2008 boxster as a loaner, ok.
dealer called me and said, "we are ordering a part for the gas cap to lock and one horn which wasnt working"
I thought great. then...
dealer-"oh yeah your car has been modified so we wont cover the bad o2 sensor, and for some reason you have 4 Cayenne o2 sensors so it wouldn't be covered anyway"
I thought, how could this be I've never changed an o2 sensor it must be a mistake.
dealer-"I will let you talk with the tech"
tech-"hi my name is ____ the tech working on your car, yeah your car has an aftermarket exhaust and you had the o2 sensors changed for cayenne ones because the wires are long, you see the cayman only has about 5 inches of wire for the o2 sensors"
I told him he must be confused the cayman has the wires rolled up on the engine block and you can pull it out alot.
tech-"no sir, your wrong, I wish you were here then I can show you, so we cant cover the bad o2 sensor"
I told him to go on planet-9.com and check out the
articles to prove that the sensors have long wires that can be pulled out.
tech-"ok sir I will do that and call you tomorrow, we are still waiting on parts anyway"
the following day I get a call...
dealer-"your car is ready, we did the 20K/2year service, brake flush,120pt inspection, but we cant warranty the o2 sensor we will need a few hours of labor to figure out whats wrong $120 an hour"
I said to him, the code was bank 1 efficiency below threshold heater core element-driver side precat sensor, just change that its bad using a diag tool it tells you in less than a minute.
dealer-"oh well we arent sure thats it, its a little complicated since you have such a modified car. The sensors are correct they are for a cayman after all, not a cayenne, and the steering wheel issue is vibrating because your tires are 13" wide, so porsche doesnt make a tire in that size for your car and we have to test the battery it will only be covered if a cell is bad otherwise there is a labor and parts charge."
me- yes they do, the GT3 has the same size if not wider I have 305/30series.
dealer-"there is nothing we can do about the steering wheel vibration, you need to put the oem wheels on then see if it vibrates"
me- I did that as well as two other sets of wheels, BBS LMR and Victor Equipments, it still vibrates.
dealer-"well you lowered the car, so you need to put the stock springs back on"
me- Ill come pick up the car.
went to pick it up
paid $869 after my PCA discount, drove off and the brakes did not work, I almost rear ended a car, had to pull up the ebrake. Made a Uturn brought it back.
the tech drove it and said
"yeah you have a different intake plenum and its causing the brakes to loose pressure in the booster."
me- It was fine when I brought it in except for a some pedal fade and this has been in the last 2 months I have had the
plenum on for over a year and a half now. what did you do to my brakes???? now they dont work I have to pump them to get the car to stop.
Fed up I called Tischer Porsche where I usually take my car but since I work in VA this dealer is closer, I worked in MD and went to Tischer before.
I spoke with a tech there he laughed, couldnt believe my story and told me to bring the car by for service.
I brought the car was given a 2008 silver boxster as a loaner, now I am home.
The tech at Tischer has experience with modded cars so he knew what he was talking about, as well as the fact that the o2 sensors on a cayman have long wires, which we all know here, he said the 996 boxster has short ones.
anyone else have issues like this???
Terrible Dealer Service in VA
Linear Mode
