There is an Article on the cluster removal for a new colored gauge face that helps. But the entire cluster is on sale on Parts for $2100. Ebay has used ones from 1000 to 1200. I searched for some pixel repair/replacement companies but the one response I got sounded like they have to wait for the display to show up somehow...not too encouraging. Might have to resort to black tape over the display if the numbers white-out any further. I wonder if a salvage place will part out the cluster if 3 of us needed 3 different displays.
Wheeler Dealers just did an Audi TT that had cluster pixel issues. They took it to a shop in England that specialized in cluster LCD repair. I think they charged them like 100 GBP to swap out the panel itself. I bet this either exists, or should exist in the US. Or, worse comes to worst, you send it to the UK.
in the mercedes W210...it was the ribbon .. it was not getting contact on the board.. with that car.. the fix was a mouse pad.. and jamming it in the space. So that the ribbon would make contact..with the board..