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358 Posts
About a week ago the PCM in my 8 month old BGTS started to spontaneously reboot. It also refused to pipe phone audio through and display maps. Took it in and luckily it failed for the tech who documented it, followed all the diagnostics Porsche requires and has forwarded it off to PCNA. The part that sucks, they can't replace it until Stutgart reviews the diagnostics! Now I get to put up with a $90000 car that can't even play a radio station for more than 5 minutes at a time. Hell, I turn the unit off (I know it's never really off) and 5 minutes later it reboots and starts blaring music.
I understand things break but making the customer wait while Germany reviews the claim for a piece of electronics that the dealer SHOULD be able to get from a warehouse overnight SUCKS. The dealer is sympathetic but it's a $4000 part so they can't do anything until the claim is approved. Now I wait..........
I understand things break but making the customer wait while Germany reviews the claim for a piece of electronics that the dealer SHOULD be able to get from a warehouse overnight SUCKS. The dealer is sympathetic but it's a $4000 part so they can't do anything until the claim is approved. Now I wait..........