Hmm, has anyone received a notification of this in the mail yet?

 

The other key question is whether or not this is an actual "Recall" or merely a tech bulletin. If it is an official recall then Porsche has to notify owners (or at least make a reasonable attempt to do so) and repair/replace the affected parts. If it is a tech bulletin then they will perform the work the next time the owner happens to come in for some other service/reason. Official recalls should be listed on the NHTSA website, anyone checked there lately?

 

I checked NHTSA website and I didn't see anything but complaints about the slave/master cylinders.

 

BTW to answer my own question I searched the NHTSA site and there is no recall on any 2007 Porsche model (There is a recall on 2006 911's for cooling and exhaust problems). So then I searched the investigation database and there was nothing for 2007 Porsches. For 2006's there were some investigations on the Cayenne, but nothing for the Cayman.

So it would appear to me that there is no "recall" but that Porsche may have its own internal technical service bulletin on the subject. I'll have to check that next...

 

BTW to answer my own question I searched the NHTSA site and there is no recall on any 2007 Porsche model (There is a recall on 2006 911's for cooling and exhaust problems).

Ken. I was looking into the 2006 911's automatic for my wife. Is there any other problems with the 2006 models that I should worry about? How serious of a problem is the cooling and exhaust one? Thanks.

 

I can't believe they haven't issued a recall for the defective horns in the 2006 Caymans. Two out of three we checked only had the high horn functioning!

 

Mine had a defective low horn too, but it was fixed under warranty for free.

 

What? A problem with the clutch? No way. It is just a burr that needs to be "worked out". That and driver error. LOL.

 

I can confirm that last Friday Porsche released a technical bulletin on this subject. I should have a copy later today and will post the details. I don't think it affects every 2007 car, but will know more when I get the bulletin.

 

All I can say is that the service manager said it was a "Recall". I was at the dealer one week ago for their Octoberfest and there was no mention of it when I scheduled the safety inspection, i.e., it didn't show in the service computer. So, it must be new. I have a friend who was scheduled to pickup his new '08 CS on Saturday and the salesman said it wasn't going to happen since all the Caymans are being held at the port with no explanation (other than "quality control check" and no timeline for delivery. The service manager did remark that my CS was a 6 spd which I took to imply that Tips and 5 spds were not involved. Suffice to say from all of the clutch issues related on this site, there has to be a problem. Like most of these issues, it likely is a supplier failure that Porsche did not pick up. JMHO.

 

See page 3 of this thread from last week:

http://www.planet-9.com/cayman-complaints/14511-clutch-failure-registry-discussion-3.html

 

Ken, Are 5-speeds perhaps excluded? (He asked hopefully!) 987f

 

Here are the specifics:

Thursday, October 25, 2007

Dealer Notification W802

Re: Porsche Workshop Service Action W802, Replacing Clutch Slave Cylinder –
Boxster, Boxster S, Cayman, Cayman S, Model Year 2007 and 2008 with manual
transmission; Perform Customer Workshop Service Action.

Attention: All Porsche Dealers in North America

Porsche Cars North America, Inc. is currently in the process of preparing
for a Customer Workshop Service Action on certain model year 2007 and 2008
Boxster and Cayman vehicles.

The affected vehicles are involved in the above referenced Customer
Workshop Service Action.

The Workshop Service Action is as follows:

· W802: Replacing clutch slave cylinder
- 1,286 Vehicles model year 2007 and 2008 Boxster, Boxster S, Cayman,
Cayman S with manual transmission

Following this announcement Porsche Cars North America, Inc. will post the
supporting Technical Information bulletins in your PCNA document repository
in PPN, under the heading “Service/Service Action Information”.

Porsche Cars North America, Inc., will notify All Owners of affected

 

Thanks for finding out. It's good that all owners will be notified.

 

You are welcome and btw looks like this topic is still in the Cayman Chat section where it started...

 

Are We All Affected?

I noticed that the Notice mentioned that 1,286 Vehicles were affected. Would that be every model year 2007 and 2008 Boxster, Boxster S, Cayman,
Cayman S with manual transmission? I would have thought there were more Boxters and Caymans than that.

 

Well it looks like my 2008 LE Boxster S maybe in this recall, only time will tell.

 

So I'm just waiting for my 08 CS 6spd to hop a truck in San Diego for delivery to Porsche of Monterey where I will gladly take over ownership. Does this mean that the car should be `updated' before delivery to me since I'm not technically the owner yet and therefore may `miss' the owner notification by Porsche?

Or do I need to require that the dealer take care of this before accepting delivery? Any suggestions?

 

I would suggest you ask them if the car is within the VIN range for this service action, and if it is, ask them if the replacement has been done, or if not, when will it be done... I wouldn't accept delivery of the car without actual confirmation that the part has been replaced according to the terms of the service action. They should stamp your maintenance book with the number of the service action a notation what the replacement was.

brad

 

The W802 work order makes note of "certain model year 2007 and 2008 Boxster and Caymans". It doesn't necessarily mean all - unless 1,286 is all.

What usually happens is that they put your VIN into the computer and it tells them whether or not your car is effected. And I suspect they would check it during dealer prep - but you may wish to bring it up to the salesrep or the service manager during acceptance (or before) to avoid a delay ...

 

I've already fowarded the notice to my sales guy to get his response. We'll see whether they offer to fix it (assuming it applies) or...

 

Just got my reply from the dealer and he says my VIN is not in the range affected. Guess they got in that batch of good slave cylinders just before they built my car...lucky me!

 

Pro Active Response

I've also forwarded this to my salesman and asked that he let me know what the status is and what I should do.

 

I've also forwarded this to my salesman and asked that he let me know what the status is and what I should do.

Why did you go to your salesman rather than your mechanic?

 

I was in for a different issue this morning....they informed me my car was affected by this and ordered a slave...supposed to be in next week

 

It has me wondering if maybe GB (his Euro delivery incident) indirectly, well...you know... that force thing and the hand??

 

It's a recall

I received a letter from my dealer last week on the recall (see post 86 in clutch failure register thread). Pasted below -

I got a letter from my dealer this morning, the highlights...

'It has been identified that there is the possibility that the clutch slave cylinder fitter to your vehicle may leak....to eliminate any possibility of the above happening the clutch slave cylinder must be replaced..''

Looks as if the slave cylinder issue is now a formal recall. Reference on my letter is W802/2007, letter refers to a workshop campaign.

Edited to add - Just spoke to the dealer, apparently the recall is for a certain range of chassis numbers, suggests a bad batch of parts? They've seen four cars with the issue so far, but this adds weight to the theory that this isn't a recurring or ongoing problem and hopefully stays fixed when the part is replaced.

I've since had the slave cylinder replaced, the dealer has confirmed that the recall is for a certain range of Vin numbers only and certainly not all cars.

 

I received a letter from my dealer last week on the recall (see post 86 in clutch failure register thread). Pasted below -

I got a letter from my dealer this morning, the highlights...

'It has been identified that there is the possibility that the clutch slave cylinder fitter to your vehicle may leak....to eliminate any possibility of the above happening the clutch slave cylinder must be replaced..''

Looks as if the slave cylinder issue is now a formal recall. Reference on my letter is W802/2007, letter refers to a workshop campaign.

Edited to add - Just spoke to the dealer, apparently the recall is for a certain range of chassis numbers, suggests a bad batch of parts? They've seen four cars with the issue so far, but this adds weight to the theory that this isn't a recurring or ongoing problem and hopefully stays fixed when the part is replaced.

I've since had the slave cylinder replaced, the dealer has confirmed that the recall is for a certain range of Vin numbers only and certainly not all cars.

When was yours built? just wondering if I might be getting a letter through the post or not

 

Mine was built 9/23 and is not affected by the recall, so I would assume anything built later than that is in the clear.

 

I just called my dealer, my car is apparently OK as well with an 8/30/08 build date.

 

Is there any way to get a definitive list of affected vehicles, without having to contact your individual dealer? 987f

 

When the actual W802 bulletin is published by Porsche it will have the range. Last week Porsche simply notified dealers that W802 is coming, but W802 wasn't published yet.

 

Thanks, Ken. Let's hope that not too many members' cars are affected by the recall. The good thing is that it appears to be a defective batch of parts, not a design flaw. 987f

 

First, thank goodness for long term warrantees.

Second, regarding the horn, my service manager proactively told me the low horns were a problem and tested it, then replaced it under warranty. He said all Porsche vehicles were affected and the rate of replacement was about 50 percent. Fine.

As long as I can rely on the same treatment for a slave cylinder, I am comfortable. They covered my power steering problems even though they knew I track the car. So far, I am willing to trust Porsche to "do the right thing".