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Discussion Starter #1
Just found out that my beautiful Cayman needs engine replacement. Just 1 year old with 5500 miles on. Shocked !!! Speechless !!!

Everything started 3 weeks ago when I heard a rapidly "ticking" sound in the engine that wouldn't go away. The sound was going faster as RPMs going up. I knew it wasn't good right there but I wasn't expecting these news.

Yesterday Service Advisor said they couldn't find anything obvious so they had to scope the cylinders. Today he said cylinder #4 is damaged (don't have more details yet). He said, he is waiting advise from Porsche but most likely it will need an engine replacement. I just cannot believe it. He said it might take 2 to 3 weeks or more...

The car is leased. Have no idea how this affects anything. Just don't have the mind to think about it right now. Any advice you can provide, anything I should look for, any calls maybe I need to make to Porsche NA? Anyone with similar experience?

(this sucks)
 

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Sorry to hear this, it totally sucks! However, you have a warranty, they will replace the engine with a new one and since it is a lease, don't worry about re-sale (with non-numbers-matching eninge).

I have heard of another case were the cylinder wall of one cylinder was damaged. What is worse, now I hear a ticking sound from my engine as well (but I hope it is only the high pressure DI injectors!).
 

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Are they going/obligated to supply you with a replacement car for the time of the repair? A Cayman?
 

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I had the same question in my mind when reading the OP too. I'm wondering also if the OP is the original driver.

People shouldn't get the wrong idea here. Everyone is interesting in knowing what happened so as to avoid the same fate. Assuming it was not just a bad roll of the reliability dice.

Good luck and I hope they give you nice loaner vehicle the interim.

Break-in? Done as Porsche suggested? Just curious. Not suggesting that is an issue.
 

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@chows4us and @swessels : I am the original driver and break-in was done.

If I remeber correctly, the issue started 2-3 days after the car had its first (and only) annual service on a very cold day (around 5F) when I started the engine. I remember hearing the first "tick" very clearly just when the engine started. My initial thought was that the dealer used cheap oil (or cheap "something") at the service and something froze... and maybe this would go away after the engine was up to running temperature. Unfortunatelly, this wasnt the case. According to the invoice they used Mobil1 0-40 oil.. but who knows...

As for the loaner, they gave me an Audi Q3 the first day I brought the car in (before they figure out about the damaged cylinder etc). No idea what will happen next on that end. I would expect some kind of refund on the lease payment, or to give me another Cayman as loaner or... I have no clue...
 

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On another forum I read a post from Jake Raby (noted M96 engine specialist) where he said that Porsche is seeing issues in new, tight engines in cold weather. Once the engines develop some wear and tolerances are greater, the cold issues go away. How long have you been allowing the engine to warm up before driving off this winter?
 

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How long have you been allowing the engine to warm up before driving off this winter?
I have to say not much. Just start the engine, maybe wait a minute and that's it. Drive off. Having said that, I never did anything "crazy" with the engine before allowing it to reach at least 160-180F (both oil and water). And in general, I wouldn't say I did "crazy" engine-wise driving.

In addition, this is what the Cayman manual says under "Starting and Stoping the Engine":

"Do not warm up the engine when stationary. Drive off immediately. Avoid high revs and full throttle until the engine has reached operating temperature"

Who knows what to believe. Some say do not warm up the engine and some say to do. No matter the case, a damaged cylinder sounds too much for just not warming up an engine. But, it wouldn't surprise me if this was the case.

I am hoping to learn more details this week. Service Advisor said that probably someone from Porsche will come and see it before any decisions.
 

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I have to say not much. Just start the engine, maybe wait a minute and that's it. Drive off. Having said that, I never did anything "crazy" with the engine before allowing it to reach at least 160-180F (both oil and water). And in general, I wouldn't say I did "crazy" engine-wise driving.

In addition, this is what the Cayman manual says under "Starting and Stoping the Engine":

"Do not warm up the engine when stationary. Drive off immediately. Avoid high revs and full throttle until the engine has reached operating temperature"

Who knows what to believe. Some say do not warm up the engine and some say to do. No matter the case, a damaged cylinder sounds too much for just not warming up an engine. But, it wouldn't surprise me if this was the case.

I am hoping to learn more details this week. Service Advisor said that probably someone from Porsche will come and see it before any decisions.
I have done pretty much the same care you have stated and my first oil change ( first annual service or whatever is called) will have similar mileage like yours, maybe 1500 miles less. Im sorry to hear about your situation whatever problems end up being. It should not happen with such low mileage and good care as you said.

In my opinion in the mean time they should give a Porsche loaner or the prorated amount of money of your lease that you will have no use of your car. Its only fair even if the car was a Ford or a Kia. Of course they shouldn't give you a Porsche in the last two examples.

I hope things come to a nice resolution to you. Please keep us posted.
 

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Who knows what to believe. Some say do not warm up the engine and some say to do. No matter the case, a damaged cylinder sounds too much for just not warming up an engine. But, it wouldn't surprise me if this was the case.

There's a zero chance that not warming up the engine would damage a cylinder. The reason for warm ups decades ago was because of carburetors, and not to protect engines. Something catastrophic happened in your engine to cause the damage with so few miles and only Porsche will know after they tear down your engine. Just chalk it up to bad luck, and not anything that you did. Of course you should be given credit for the extended time that you are without your car.
 

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Probably a defect during manufacturing. Either a material flaw in the cylinder or it was inadvertently scored during assembly by the Porsche tech.

Did you notice any oil usage at all during your 5500 miles?

I'm sure they will take pictures of the cylinder wall for PCNA etc since this is going to be a huge expense. If you get a picture, please post them on here if you could. They will also probably quarantine the old engine and send it back to Germany for analysis.
 

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Having gone through warranty issues in the past, I would say don't get your hopes up. They will give you a loaner and already have, they are under no obligation to give you a similar vehicle to your own. You might expect a refund on the lease payment but that is highly unlikely. They are supplying you with transportation already, why would you expect a refund? As to issues down the line, it's a lease and you'll turn it in. The repair was made under warranty and that's the end of the story, I wouldn't worry about it. It's an unfortunate occurrence but it is being taken care of. Don't obsess over it and don't get drawn into the discussions on lawsuits etc.... Read your lease agreement and you will know what you are entitled to. Good luck.



@chows4us and @swessels : I am the original driver and break-in was done.

If I remeber correctly, the issue started 2-3 days after the car had its first (and only) annual service on a very cold day (around 5F) when I started the engine. I remember hearing the first "tick" very clearly just when the engine started. My initial thought was that the dealer used cheap oil (or cheap "something") at the service and something froze... and maybe this would go away after the engine was up to running temperature. Unfortunatelly, this wasnt the case. According to the invoice they used Mobil1 0-40 oil.. but who knows...

As for the loaner, they gave me an Audi Q3 the first day I brought the car in (before they figure out about the damaged cylinder etc). No idea what will happen next on that end. I would expect some kind of refund on the lease payment, or to give me another Cayman as loaner or... I have no clue...
 
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Did you notice any oil usage at all during your 5500 miles?
Didn't notice anything unusual but I wasn't specifically checking either. The car gave me no indication of any oil issues so I assume everything was good.

They will give you a loaner and already have, they are under no obligation to give you a similar vehicle to your own. You might expect a refund on the lease payment but that is highly unlikely. They are supplying you with transportation already, why would you expect a refund?
Michael, I kind of agree but... If I am paying $900/month lease for a Cayman and let's say the repair takes more than a month, don't you think it is unfair to still pay $900 for driving a "less" car? And to make this point more clear, what if the repair takes 5 months for some reason? Get the point? Yes, I will have transportation but...

Unless something happens, I am not in the mood for lawsuits, dealing with lawyers or anything like that. I never used a lawyer in my life and I am not planning to do so. I am just not that kind of person and I don't have the time.

The reason I posted here is just to start a discussion and provide info on what happened so to help others (like I learned tons a year ago when I was in the process of leasing my first Porsche and I was reading this forum). I was also looking for input from people with similar experiences so that I might get a sense on what is coming down the road.
 

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The reason I posted here is just to start a discussion and provide info on what happened so to help others (like I learned tons a year ago when I was in the process of leasing my first Porsche and I was reading this forum). I was also looking for input from people with similar experiences so that I might get a sense on what is coming down the road.
Please do and please provide feedback here for future owners.

I have no answers for you. I know I would be upset.

Good luck
 

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I certainly agree that you are paying for one car but driving another. When one of my previous P cars went in for warranty work, it was laid up for well over a month (Christmas time) and I was given an Enterprise rent a car. I had a similar experience with an Audi RS4. I complained that I was paying to drive one car but was driving a piece of trash rental. It went nowhere. Like you, I didn't want to deal with lawsuits but I felt wronged. The problem is usually that your lease agreement is with a financial institution and not with Porsche NA. You might speak to the Dealership Manager and see if they are willing to subsidize the payment, it can't hurt but I wouldn't get my hopes up too much. What I was saying is that they are not under obligation to do so. I feel your pain and would feel the same way as you do. I wish you all the luck in the world and hope that things work out for the best.


Didn't notice anything unusual but I wasn't specifically checking either. The car gave me no indication of any oil issues so I assume everything was good.



Michael, I kind of agree but... If I am paying $900/month lease for a Cayman and let's say the repair takes more than a month, don't you think it is unfair to still pay $900 for driving a "less" car? And to make this point more clear, what if the repair takes 5 months for some reason? Get the point? Yes, I will have transportation but...

Unless something happens, I am not in the mood for lawsuits, dealing with lawyers or anything like that. I never used a lawyer in my life and I am not planning to do so. I am just not that kind of person and I don't have the time.

The reason I posted here is just to start a discussion and provide info on what happened so to help others (like I learned tons a year ago when I was in the process of leasing my first Porsche and I was reading this forum). I was also looking for input from people with similar experiences so that I might get a sense on what is coming down the road.
 

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i would chalk it up to a quality control miss, nothing that you could have done to the car. When I had my first cayman I blew the PDK with 1650 miles on it. Same thing something slipped passed quality control. I have found if a new car is going to break it is going to happens within the first 2000 miles if it is not your fault. As others have said you have a warranty so I would not worry about it. I would not be making lease payments for a Porsche and be driving a Audi S3. Porsche needs to work something out. An S3 is probably half the price of your cayman as result your payment should also be cut in half if that is what you are going to be driving until this is sorted out. If the dealer tells you 3 weeks expect about a month and a half.
 

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"Michael, I kind of agree but... If I am paying $900/month lease for a Cayman and let's say the repair takes more than a month, don't you think it is unfair to still pay $900 for driving a "less" car? And to make this point more clear, what if the repair takes 5 months for some reason? Get the point? Yes, I will have transportation but..."

That's a slippery slope. If they lent you a car that was " more" than your Cayman, would you write them a check for the difference?
 

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You can certainly stop making lease payments and then explain why after your car is repossessed and your credit ruined. It's a loaner car you're driving, you're not buying it. As said below, if they gave you something more expensive would you pay them more. Cars break, that's unfortunate but true. You can make it ruin your life or you can move on, just be careful with your choices.



UOTE=dave-t;931104]i would chalk it up to a quality control miss, nothing that you could have done to the car. When I had my first cayman I blew the PDK with 1650 miles on it. Same thing something slipped passed quality control. I have found if a new car is going to break it is going to happens within the first 2000 miles if it is not your fault. As others have said you have a warranty so I would not worry about it. I would not be making lease payments for a Porsche and be driving a Audi S3. Porsche needs to work something out. An S3 is probably half the price of your cayman as result your payment should also be cut in half if that is what you are going to be driving until this is sorted out. If the dealer tells you 3 weeks expect about a month and a half.[/QUOTE]
 
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"Michael, I kind of agree but... If I am paying $900/month lease for a Cayman and let's say the repair takes more than a month, don't you think it is unfair to still pay $900 for driving a "less" car? And to make this point more clear, what if the repair takes 5 months for some reason? Get the point? Yes, I will have transportation but..."

That's a slippery slope. If they lent you a car that was " more" than your Cayman, would you write them a check for the difference?
There's what is fair and then there's what in your lease contract, and the two aren't always the same. If your Cayman will be out of service for more than a week, I would expect that most Porsche dealerships would accommodate your request for a better car, but they won't do anything unless you make the request.
 
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