Sounds like your making a go/no-go decision on a Porsche on the sound systems ability to interface with Apple devices? That seems strange to me. Whats the config say about this on the Porsche web site? Did you check that out first?

 

You need to order Porsche Connect or connect plus to get Apple play, did you check those option boxes? It's on the config on the web site.

 

Unless the build you signed includes "Connect" or "Connect Plus", CarPlay will not have been part of the order.

 

Your fault. I'm rather surprised as a Software Engineer you did not check every specification and option.
What did you order?
To get CarPlay to display, you must connect your iPhone by USB to a port in the center rest.-Richard
BTW, CarPlay is not that great as it displays very limited Apps.
Feed that back to Apple!

 

Thanks everyone - I understand how Connect/Connect Plus works.

I am a software engineer at Apple so CarPlay support is very important to me.

It boils down to this: my salesperson told me that my car had CarPlay support and I made my purchase decision based upon that information.

Again, this would be like him saying that it had the Premium Package but when you get the car home you discover that it doesn't.

 

Thanks everyone - I understand how Connect/Connect Plus works.

I am a software engineer at Apple so CarPlay support is very important to me.

It boils down to this: my salesperson told me that my car had CarPlay support and I made my purchase decision based upon that information.
Again, this would be like him saying that it had the Premium Package but when you get the car home you discover that it doesn't.

I understand that a person who buys a 4 cyl Boxster, is most interested in "Car Play", and is not interested in engines. Clearly it was the most important reason to buy the car. I would return it. Salesman misrepresented the product.

Cheers

 

Wait... so trusting that my salesperson didn't lie to me (or make a mistake) is *my* fault?

When I walked in the first thing I told him was that CarPlay support was important to me thus we only looked at vehicles that had CarPlay support.

It doesn't matter if you don't think CarPlay is good or not: part of my job is working with CarPlay so having in my car is important.

 

Wait... so trusting that my salesperson didn't lie to me (or make a mistake) is *my* fault?

Your trouble on this forum started when you constantly ignored the only actionable bit of advise. Check whether your car has Connect or Connect Plus.

Ignoring that and still complaining left and right makes you appear as not interested in finding out what actually happened. More interested in venting.

How come Apple doesn't have a dogfood program so that you can run devhead on your car?

 

Thank you.

Yes, I realize that I am an outlier. Getting a few "nerdier" features is more important to me than the S features.

 

How long has it been, if you want a option that was supposed to be on the car but was not, return the car to the dealer and get a refund, they misslead you...

 

I think that you will find that there are many instances of sales people not being completely up to date on the available features in each iteration. Mine had no idea if my car had a USB port (it didn't). But he didn't promise that the car had it. If you made it clear that CarPlay support was a requirement and you were assured by the SA that your car had it, it sounds to me like you had a contract. Because the contract is verbal, it is less straightforward to resolve than if it was in writing, but its still a contract. (Any lawyers can chime in and correct me if I am wrong).

I would talk to the SA (politely), and remind him that it was a necessary feature for you and you were assured that it was going to be on the car, and that you would like this resolved. If he won't cooperate, escalate, but do it politely.

 

Latency it sounds like you purchased the car off the lot from dealer inventory correct? Yes they misrepresented the car big time. Frankly I would be really surprised that folks will be able to find a lot car with this feature. The only exception are those few dealerships that will order a car loaded with all possible options.

 

You live and learn, you can't trust a salesperson, half the time, they don't even know what they are saying. I'll be surprised if they take it back.

 

I guess I missed the part where he said he had no interest in the engine. LOL

Anyway I would be surprised to hear if delivery is much different from BMWs I have bought where the "Genius" and/or Customer Assistant goes over pretty much everything on delivery. They pair your phones, load your contacts, show you navigation, get you registered online with BMW Assist, set up Sirius if needed, on and on until you and they are well satisfied with everything. This is not typical for Porsche?

 

OP...I'd ask the dealer whether Connect or Connect Plus can be retrofitted on a car after delivery.

 

Wow. This was my first post to Planet-9 and it will be my last.

Not that it should matter at all but I also own a 2014 Maserati GranTurismo, a 2013 Cayman S, and a 2011 Lotus Elise. The 718 is my "just zipping around town car" and even though I've only had it a few days it *is* fun to drive.

As I said... I work on CarPlay at Apple so having it in all of my vehicles is incredibly important to me. I told my Porsche salesperson that it was a *must have* feature. I know he didn't lie... it was just a mistake and they are trying to figure out how to rectify it.

Thank you to the few folks who actually took the time to answer my question (verses trying to insult my purchase decisions).

 

I think there's usually some period of time where you can return the car and still get out of the deal - if my recollection is correct for folks like me here in Texas, that is 3 days.

If North Carolina doesn't have anything like that, then perhaps it can be retrofitted?

A good compromise with the dealer could be that you keep the car, but they figure out how to get CarPlay working in the 718, even though it didn't come from the factory that way.

 

Ok, dont take this as being a dickhead comments, as im trying not to be. But you said you bought the car, told the dealer Car-play was very important to you. I get that, thats cool. but why in the hell would you sign anything, let alone even buy anything and not test it first? to actually see if it works. It would only take you 10 seconds to ask the dealer if you could try carplay on the car you were interested in purchasing. Instead you took the word of a sales person for whom you dont even know to heart. Common sense would be a wise trait to have when buying a car.

Especially a $70,000 car.

 

Well, if you buy a Cheese Burger to go at your local MD, do you take a bite to see if it is a cheese burger before you take it home ? If you buy a refrigerator, do you plug it in before you take it home to see if it is working. When you buy a Diamond ring , do you take it first to an independent appraiser to see if the # of carats and the quality is as stated by the salesman ? Not fair to the OP.

Cheers

 

my cheese burgers, and frig dont cost $70+ thousand dollars. also read my post when i mentioned buying "cars". Im assuming i must b e in the minority when i purchase a car and actually want to test drive the car and see if i like it and all the options it has are correct from what im being told by a salesman. apparently you just buy **** and dont care. Me on the other hand i like to be responsible with my money and spend the money on a vehicle i know is accurate to what im being told can do or has..

 

my cheese burgers, and frig dont cost $70+ thousand dollars. also read my post when i mentioned buying "cars".

Diamond rings can be much more expensive, you are using only the parts of the statement that suit your argument. That could be interpreted as intellectual laziness.

Cheers

 

Ignore these people. If a 718 had an option for an ear-hair trimmer, half the posts on the board would be about the $3,000 option to make it sound just right.

ps. tell Emily Scott says hi.

 

To the folks who've pointed out that this is ultimately my fault: I agree with you 100%. I test drove 3 718s and only mucked with CarPlay in one of them. In retrospect I should have verified every feature before driving it off the lot. But... I didn't and all I really wanted to know was what, if any, options I had/have.

 

Thank you for your kind response Shannon. At least the bashing took my mind off my car for a bit. ;-)

 

Did you call the dealer to see if they could retro fit Carplay? or see if they could do anything for you?

 

Yes... they are working to figure out whether it can be retrofitted.

 

Im sure they will, shouldn't be difficult. and im assuming they will front the cost of it as a good gesture.

good life lesson learned. im sure next time you wont make the same mistake

 

Stick around Latency.

FWIW, CarPlay was a selling feature for me as well.

 

In response to the earlier post, actually, I'm not insulted at all and I'm not interested in debating semantics with you. Your post was clearly condescending and, to me, insulting to the OP. The tone of your original response was not helpful and may have soured the OP on continued participation in this forum. You are free to express your opinions and should continue to do so but I would hope that a posted query would engender a helpful response. Thanks

 

I can't believe all of the harsh comments for this OP. Are people mad because he works at apple? I bet almost everyone responding here has an apple product. It would be pretty customary for the sales rep to have gone through a full demo of the vehicle including the entertainment and car play feature. I would not say he is entirely at fault, the OP shares some of the blame. I would talk directly to the store manager and ask him or her if there is anything that can be done at this point. Maybe it can be retrofitted?

 

After rereading all the posts in this thread, two comments.

First, if you make an ad hominem attack, it will not be tolerated on this forum. You can attack the argument, but not the person.

Second, if you want to talk about the 718 engine, then do so in one of the other threads concerning reviews and NOT in an individual's thread about their purchase. Did anyone go into your thread when you bought your new car and question your decision? A little bit of consideration goes a long way. Its one thing to complain about the demise of the flat 6. It's another to dump on anyone else's parade. The boat has sailed.

Thank you for being considerate to fellow members.

------------

For the OP - my own opinion to your question Is it my fault for not verifying each feature before taking delivery?

Yes. I would never leave a lot after buying any new car without verifying that every option I ordered wasn't present. It's not abnormal, in my experience to take more than 4 hours for car delivery ensuring everything is gone over. This isn't a pizza being delivered and checking to see if the pepperoni is missing. Sometime we all learn the hard way. Now you know. Maybe it can be retrofitted. Good luck.

 

I'm sorry I had to close this thread... but unfortunately few replies here went off track. And the moderators kept cleaning things up until the thread was getting defensive instead of constructive or helpful.

The OP, has a problem and came seeking help. He bought the car for his own reasons and he may not be familiar with how to set things up. None of us is here to be judged.

To the OP, I say you got few constructive answers that may give you a lead. Either have the dealer return/replace the car (and I recommend you address them politely in writing to document it) or have them retrofit it if possible.

I highly recommend downloading the App "Good to Know" on your iOS device to learn more about setting things up. It's like a digital manual.

Best of luck

PS I'm a big Apple fan